Click on “ Forgot username ? ” on the My Employer Portal homepage.

Enter the name of your company and the email of the person responsible for the program, then click on “ Next ”.

Answer the security question then click on “ Next ”.

You will automatically be sent the username by email.

Click on “ Forgot password ? ” on the My Employer Portal homepage.

Enter the name of your company and the email of the person responsible for the program, then click on “ Next ” .

Answer the security question then click on “ Next ”.

You will be sent an email allowing you to reset your password.

From the “ My Profile ” section in My Employer Portal, click on “ Edit my login details ” and edit your username (which must be between 4 and 30 characters) then click on “ Save ”.

From the “ My Profile ” section in My Employer Portal, click on “ Edit my login details ” and enter your new password (which must include at least 8 characters, letters and numbers), confirm the new password then click on “ Save ”.

From the “ My Profile ” section in My Employer Portal, click on “ Edit ” under the addresses, and make your modifications. Click on “ Save ”.

From the “ My Profile ” section in My Employer Portal, click on “ Edit ” under the people responsible for the program, then make the necessary modifications. Click on “ Save ”.

From the “ My Profile ” section in My Employer Portal, click on “ Edit ” under the people responsible for the program, then make the necessary modifications. Click on “ Save ”.

From the “ My Profile ” section in My Employer Portal, click on “ Edit my additional information ” to edit the number of employees who work for your company (in Québec) as well as the business sector and revenue. Click on “ Save ”.

From the “ My Profile ” section in My Employer Portal, click on the “ Subscription details ” icon, then the “ Generate a new code ” button. You must confirm this action.

IMPORTANT : this action will immediately deactivate your current code. You must provide your employees with the new ID code that appears in your account in order for them to subscribe.

You’ll receive one or more emails notifying you about new subscription requests. From the “ My Preferences ” section in My Employer Portal, click on the “ Edit my communication preferences ” button and tick your choices : receive a notification for each subscription, the 6^th and the 10^th day of the month preceding the month the fare is valid or the 10^th day only. Save.

From the “ My Subscriptions ” section in My Employer Portal, click on the “ Subscription details ” icon, followed by the “ Approve the requests ” button. You can then approve your employees’ subscription requests in a single click or one by one.

You must approve your employees’ subscription requests no later than the 10^th day of the month preceding the month the fare is valid (e.g. : by August 10 for the September fare). You can determine the frequency of the notifications you’ll be sent, by email, by clicking on the “ Edit my communication preferences ” button in My Employer Portal.

From the list of active employees in My Employer Portal, you must, as soon as possible, request the cancellation of the employee’s subscription by clicking on “ x ” beside their name and then on “ Confirm ”.

Exo will then cancel your employee’s subscription.

ATTENTION : you must make this type of request only if an employee is dismissed, laid off, resigns or retires.

IMPORTANT : we will not be able to reactivate this employee’s subscription if you cancel it by mistake. This employee must complete a new subscription request.

From the “ My Preferences ” section in My Employer Portal, click on “ Manage my payment method ” and then on “ Edit payment method ”. You must confirm this action and then select the new payment method :

• If you select by credit card : please enter the information in the entry screen.
• If you select by debit payment : complete and send the debit payment form.

Please also select which billing period you wish for this new payment method to begin to apply.

Yes, once your account is activated, in the left-hand menu on My Employer Portal you’ll find documents you can download and modify to share with your employees.

Travel Management Centres (CGD) are exo partner organizations. Among other things, they offer employers tools to promote alternative modes of transportation.

From the “ My Subscriptions ” section, click on the “ Subscription details ” icon and then on the “ Edit subscription ” button. You can then edit the subscription name then select your contribution. IMPORTANT : by clicking on “ Save ” your employees will be automatically informed of this modification, by email.

• Monthly payment by credit card
• Monthly payment debited from a bank account

Yes, you have three options :

• Receive a notification for each subscription request.
• Receive a notification on the 6^th and 10^th day of the month preceding the month the fare is valid.
• Receive a notification on the 10^th day only.

To modify the frequency, visit the “ My Preferences ” section, click on the “ Edit my communication preferences ” button, and tick your choice(s).

The program subscriptions have no limits on duration. However, employers who register for the program must commit to participate in it for a minimum period of twelve (12) consecutive months.

The OPUS+ entreprise and OPUS & Cie subscription have no limits on duration. However, employees who subscribe to the program must commit to participate in it for at least twelve (12) consecutive months for the 8.33 % monthly discount to apply.

From the list of active employees in My Employer Portal, you must, as soon as possible, request the cancellation of this employee’s subscription by clicking on “ x ” beside their name and then on “ Confirm ”.

Exo will then cancel your employee’s subscription.

IMPORTANT : we will not be able to reactivate this employee’s subscription if you cancel it by mistake.

Yes, under “ My Subscriptions ” in My Employer Portal, click on “ Add a new subscription ” and select a name for this program subscription, then select your contribution.

If you already have an active subscription, you won’t have to complete and sign the Employer Agreement for the program again. You will be sent a different ID code for his new subscription.

IMPORTANT : only one payment method may apply for your various subscriptions.

Yes. From the “ My Preferences ” section in My Employer Portal, click on the “ See account statements ” button.

You can download the account statement of your choice (in PDF format).

Note that you can also be emailed (as the billing manager) when a new account statement is available. To do so, click on “ Edit my communication preferences ” and tick the “ I want be emailed when a new account statement is available ” box.